Frequently Asked Questions

1) What do I do if I forgot my password?

If you have forgotten your password, please use the 'Reset Password' feature within the app to create a new one that will be emailed to you. Please be sure to check your SPAM folder as well. For all your user profile information, you can navigate to the top right-hand corner of the screen within the app.

2) How can I cancel my subscription during the 3-day trial period?

To cancel your subscription via Apple, kindly follow the guidelines provided in this link. This link offers a step-by-step process on how to cancel your subscription.

In the event that you've cancelled your subscription within the 3-day trial period but believe you were mistakenly charged, you may request a refund from Apple by visiting the following link and following the provided instructions.

3) How can I request a refund after the 3-day trial period?

For this, please engage the assistance of Apple Support for Apps via this link.

4) If these responses do not sufficiently address your concerns about the Movie Now! app

Kindly respond with a more detailed description of your issue and we will revert within 24-48 hours. You can reach us at: apps@flickdirect.com